We combine traditional call center expertise, process design mastery, and customer data enrichment – all empowered by proven technology solutions – to customize solutions that exceed customer expectations. 

Experience the benefits of our capabilities through enhanced operations, improved customer intelligence, insightful reporting, and proven process improvement frameworks.




Our process improvement team specializes in reducing operational costs, increasing customer satisfaction, and maximizing the lifetime value of customers. Rely on our experts to provide the frameworks and guidance to ensure operations efficiency. We cover the basics including metrics identification and measurement, as well as more complex requirements like current process audits and identification of advantages you can leverage for greater success.

Leaning on our strong workforce management expertise, we will constantly review your operations to ensure optimal efficiency. We help refine your resourcing requirements by analyzing drivers, trends, and activity patterns.



We bring a holistic approach to identifying areas for improvement and customizing solutions. Before we start any implementation, we conduct a rigorous assessment and discovery process to provide recommendations on how to move your business to the next level. Once engaged, we ensure a smooth transition for both your internal teams and (more importantly) your customers. Once the new processes have been implemented, we constantly measure and optimize which drives continuous improvement.


Developing a true understanding of your current customers will allow you to satisfy more of their needs as well as identify new customers. We utilize our expertise in advanced analytics to create models that provide insights into the lifestyles and interests of your best customers.

Our data experts start with the information you have today and match it against databases that include demographic, psychographic, and public records attributes to improve targeting and drive incremental revenue.


Communication Logic, Inc.

196 South Fir Street, Suite 160
Ventura, CA 93001 

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